FAQs

IMPORTANT NOTE: You must be 18 years of age or over to order any wine from this site. Wines will be delivered by Fastaway. Goods must be signed for on delivery by a person 18years of age or over.

What is your return policy?

Should you need to return a wine/spirit to us you should email us to arrange a collection. Our carrier, will then contact you to arrange collection and usually collect within 4 business days. If you have any queries about a refund please email us: fil@italiquore.com.au

Can I adjust my Order ?

If you would like to adjust your order, please email: fil@italiqure.com.au or call us on:  0424191017 to speak with one of our team ASAP. We will be able to assist if your order has not been shipped, so be quick.  

How much does shipping cost?

All orders over $150 are FREE, within Brisbane, Sydney, Melbourne, Canberra, Perth, Tasmania, Northern Territory and Adelaide centres.
All orders under $150 incur a $10 shipping fee within Brisbane, Sydney, Melbourne, Canberra, Perth, Tasmania, Northern Territory and Adelaide city centres.

Can I cancel my order ?

Should you wish to cancel your order, please email: fil@italiquore.com.au or call 0424191017. Orders can only be cancelled provided they have not been processed for delivery. 

What is the minimum order amount ?

There are no minimum order amounts. Select wines and spirits/liqueurs are sold as individual units.