La Torre Chianti 700ml
La Torre Chianti 2018 DOCG 700ml
RETURN & REFUND POLICY
Italiquore – Returns and Refunds
Our Returns Policy includes the rights you have under the Australian Consumer Law and provides you with additional benefits in addition to those rights, because your satisfaction is important to us.
Your rights under the Australian Consumer Law:
Our goods and services come with guarantees that cannot be excluded under the AustralianConsumerLaw.
For major failures with the service, you are entitled:
to cancel your service contract with us; and
to a refund for the unused portion, or to compensation for its reduced
You are also entitled to choose a refund or replacement for major failures with goods. If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion. You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.
If in the event your purchase is faulty, damaged, wrongly described or breaches a consumer guarantee we will refund your money or exchange the product upon presentation of your proof of purchase.
The fastest way to obtain a refund or exchange is to visit our Italiquore Warehouse: Unit 3/16 Bishop Street, Kelvin Grove, Q 4059, where our team will be able to assist you immediately. Alternatively you can email us at: email@example.com
If visiting our warehouse is not convenient for you, then please contact our customer service team as soon as possible on :0424191017 or at: firstname.lastname@example.org to discuss the available options.
If you wish to change or cancel your order please contact our Customer service team as soon as possible on: 0424 191 017. Every attempt will be made to accommodate your request, however no guarantee can be given once an order has been placed. If we agree to you changing or cancelling your order after it has been placed, we may do so subject to you providing proof of purchase, to the ordered products being in their original condition and packaging, and to you agreeing to pay an amount we request on account of our reasonable costs of processing the change or cancellation.
Italiquore Shipping policy
COVID-19 COURIER DELAYS
Deliveries are being dispatched from our warehouse as normal.
Given the current situation, our shipping partners are experiencing delivery delays with significant increases in demand for home deliveries, so your order may take slightly longer than usual to arrive. Please be patient and be assured
that we are all working hard to get your orders to you as quickly as possible. No Deliveries to PO Boxes and Parcel lockers.
Australia Wide Delivery:
BRISBANE, SYDNEY & MELBOURNE METRO POSTCODES
Free delivery on orders over $150
$10 flat fee for all orders under $150 -Please allow 3-5 business days for delivery.
ALL OTHER AUSTRALIAN POSTCODES
$20 delivery fee on all orders
-Please allow 3-7 business days for delivery.
WE DO NOT DELIVER TO RURAL POSTCODES
Please email us to arrange a delivery quote: email@example.com
Free delivery applies only to Brisbane, Sydney & Melbourne Metro Postcodes, for orders over $150.
For further clarification please email us at: firstname.lastname@example.org
Contact us at: email@example.com for more information regarding your order and shipping times. All website content & images used on Italiquore’s website are provided without warranty. Italiquore may make changes to content online at any time and may at times refer to products not available in your area or country. Please contact us at: firstname.lastname@example.org at any time for any specific queries. Where a wine vintage may not be available, another vintage may be substituted. All orders are subject to stock being available.
Orders placed incorrectly, requiring returns will be charged additional freight and handling costs.
All prices are in Australian dollars and are inclusive of GST.